Frequently Asked Questions (FAQs)2000

Updated: 27 March 2002




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This page contains answers to common questions, along with some recommendations based on our experiences that we have found useful.

  1. Can I ... ?
  2. Where can I find ... ?
  3. What do I need... ?
  4. Who is ... ?
  5. What is ... ?
  6. When is ... ?

Can I ... ?

Use the Internet in Emergency Management? YES! The net is useful for Email, communications (e.g. chat groups, conferences and forums), identifying partnerships, training opportunities, manpower and equipment resources. It is especially good for planning, training and mitigation activities. With the current state of technology, it still has limitations in the Response phase of Emergency Management because it relies on telephone lines which tend to become saturated during disasters. However, the Internet was successfully used for several Flood Events in 1997, 1998, 1999 and severe weather in 2000.  Some of the notable examples were: Ohio, North Dakota, Colorado and Minnesota.  An example of how the net is being used locally can be found at the found on the Response Page. other examples can be found on the States EMA Page.  

Build a Home Page for my organization? YES! This site was built by a Certified Emergency Manager (CEM). However, you must be computer literate and have the proper hardware and software for site development. You will also need to have access to a net server. Many Internet Service Providers (ISPs) offer net server services. Home Page publishing requires a significant amount of resources. It might be more economical to find a contractor who specializes in building Home Pages. If you would like more information on "How To" you can "click" on my email address found highlighted in blue HTML text here, ( ) and leave a message. I travel a lot in my work, and there may sometimes be a delay in getting a response. I will make every attempt to respond as soon as possible.

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Where can I find ... ?

Others on line in Emergency Management? Most of the major Internet Service Providers (ISPs) have Public Safety Forums for First Responders, EM Staff and Volunteers. This site also contains a point of contact list for major sites and organizations involved in Emergency Management. There are many URLs related to Emergency Management highlighted in royal blue HTML at this site. FEMA has a home page. Also, there is a effort known as the Emergency Information Infrastructure Partnership (EIIP).  

Information on the WWW/Internet? Click on the text to the left for a site that has helpful information on line. Other helpful sites are Demystifying the Internet and The Internet for Dummies. Information can also be found at any library, book store and/or computer store. By looking through this site you will find many Emergency Management sources that are available and useful for Emergency Management Professionals in Academia, Business Government and Volunteer agencies.

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          What do I need... ?

To use the WWW/Internet? (Last updated: 02-27-02).
The internet is making greater use of technology which relies on hardware and software capable of multimedia (e.g. animation, sound, video, etc.) Because technology is advancing rapidly it is recommended that online and print resources be used to insure the best available technologies are considered.

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          Who is ... ?

Responsible for this site? The Webmaster is David T. Crews, CEM  

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          What is ... ?

A Certified Emergency Manager (CEM)? The "CEM" credential is awarded by the International Association of Emergency Managers (IAEM) and designates prescribed training and educational criteria, plus a working knowledge of all basic tenets in emergency management. A Certified Emergency Manager is an individual who possesses the knowledge, skills and abilities to effectively manage a comprehensive emergency management program. That program can be in, but not limited to, local government levels, business and industry, military installations, health care facilities or educational institutions. A CEM can effectively accomplish Emergency Management Goals and Objectives with little or no additional training or orientation. For more information on the Credential Program contact IAEM at: National Headquarters, 111 Park Place, Falls Church, VA 22046-4513. Phone: (703) 538-1795 Fax: (703) 241-5603 e-mail:  Visit the IAEM Website at

A Disaster Assistance Employee (DAE)? DAEs also called FEMA Reservists are Federal Employees hired for a two year appointment to work on an intermittent basis at disaster locations.

An URL? It is a Uniform Resource Locator which is a standard way of referencing an item by complete description and location. It is the address for a Web location on the Internet.

A HTML? It stands for HyperText Markup Language. The royal blue underlined text in this site is HTML. This means that anytime you see this text it means that it tagged (linked) to another location. Also hypertext locations on the monitor can be identified by your mouse cursor. The mouse cursor turns into a pointing hand when it comes to an area that is linked to another location. You can go to that location simply by clicking on the text, graphic or object. URLs to other sites are tagged in this way, for your convenience. Dynamic HTML (DHTML) provides a new set of programming technologies which enhances the capabilities of multimedia on PCs.

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          When is ... ?

This is technology going to be available to emergency managers? It is available now! Many emergency management functions already have access. If you do not currently have access to the WWW/Internet in your jurisdiction you will have to establish a requirement, justify it to the governing body and incorporate it into the annual budget as part of your fiscal plan. Fiscal policy can 18 take months to 5 years in government before you have operational capability, especially if you need approval from the governing body.  The other option for EM professionals is to acquire this capability as an individual professional.

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